Job Summary Table
| Position | Executive Housekeeper |
|---|---|
| Company | Banff Sunshine Village |
| Location | 1 Sunshine Access Road, Banff, AB |
| Salary | $26.00 per hour |
| Employment Type | Full-time, Permanent |
| Workplace | On-site |
Job Description
Banff Sunshine Village, located in the heart of Banff, Alberta, is actively seeking a dedicated Executive Housekeeper to oversee and manage the housekeeping operations at its renowned ski resort. This unique opportunity in one of Canada’s most stunning mountain destinations promises growth and hands-on experience in the hospitality industry. As the Executive Housekeeper, you’ll be instrumental in maintaining the quality standards for one of Canada’s top ski destinations, ensuring a welcoming and comfortable environment for guests. This role offers Visa Sponsorship in Canada, making it an excellent opportunity for international applicants with the right credentials and expertise.
Job Overview
The Executive Housekeeper will be responsible for leading and supervising housekeeping teams, ensuring all resort areas meet cleanliness and safety standards. This full-time role is based on-site, meaning the work must be completed at the physical location. Working across various shifts, including mornings, evenings, and weekends, this role offers diversity and flexibility in scheduling. The position requires overseeing staff, coordinating contract services, managing inventory, and maintaining efficient operations in line with Banff Sunshine Village’s high standards. This is an excellent opportunity for individuals with at least two years of housekeeping management experience and who are passionate about delivering exceptional guest experiences.
Responsibilities
- Establish and Implement Procedures: Develop and enforce housekeeping procedures to ensure exceptional cleanliness and safety. This includes specific infection prevention measures for handling outbreaks.
- Equipment and Supplies Management: Oversee the selection and purchasing of equipment and supplies necessary for housekeeping operations. Ensure all materials meet the required quality standards.
- Staff Supervision and Coordination: Plan, coordinate, and supervise housekeeping supervisors and crews, ensuring all areas are consistently clean and well-maintained. Assign and schedule housekeeping duties to meet daily requirements.
- Inspections and Quality Control: Coordinate inspections for all assigned areas to ensure compliance with cleanliness standards, managing any issues that arise.
- Safety and Compliance: Maintain and enforce safety standards and departmental policies, providing training and supervision to ensure that all team members follow these guidelines.
- Performance Management: Conduct performance evaluations and appraisals to maintain high team standards. Implement coaching and mentoring to develop and enhance staff performance.
- Inventory Management: Maintain an inventory of supplies, equipment, and uniforms. Manage restocking and ensure all resources are available to meet operational demands.
- In-house Services Coordination: Oversee the in-house laundry services, dry cleaning, and valet services, ensuring high standards and efficient delivery.
- Guest Relations: Handle guest complaints professionally, ensuring quick resolutions to maintain positive guest experiences and uphold the resort’s reputation.
- Documentation: Complete and document all work completed by the housekeeping team, including any incidents or accidents, maintaining transparency and accuracy in operations.
Qualifications
- Educational Background: A Bachelor’s degree or equivalent experience in a related field is required for this position.
- Experience: Applicants must have between two to three years of relevant experience in housekeeping or hospitality management. Experience in a resort, hotel, or ski centre is an asset.
- Language Proficiency: Proficiency in English with strong oral and written communication skills is required.
- Certifications: CPR certification and a Workplace Hazardous Materials Information System (WHMIS) certificate are required for this role.
- Technology Skills: Proficiency with Microsoft Office and inventory control software is preferred, as well as familiarity with accident or incident reporting procedures.
- Physical Capabilities: Candidates should be able to manage a physically demanding workload, including standing for extended periods and performing tasks under tight deadlines.
- Personal Qualities: Successful applicants will be organized, reliable, and client-focused, with a proactive approach to teamwork and interpersonal awareness.
Benefits
Joining Banff Sunshine Village as an Executive Housekeeper offers a range of benefits designed to support your professional and personal well-being:
- Health Benefits: Coverage includes a dental plan, disability benefits, and a comprehensive health care plan.
- On-site Housing Options: Staff accommodations are available for those relocating, making it easier to settle in this beautiful mountain region.
- Subsidized Transportation: Access to subsidized public transportation and transportation provided by the employer for convenient commuting.
- Team Building and Wellness: Enjoy team-building opportunities and participate in a wellness program to maintain a positive work-life balance.
- Parking and Additional Perks: Free on-site parking and access to various recreational activities within the resort.
Visa Sponsorship and Steps
Banff Sunshine Village is open to Visa Sponsorship for eligible international candidates, providing a fantastic chance for skilled professionals to work in Canada. The following steps outline the process for obtaining a Canadian work visa:
- Visa Types and Eligibility: For international applicants, a Canadian Work Permit is required. This may involve securing a Temporary Foreign Worker Program (TFWP) permit or applying through the Express Entry system, which can also provide pathways to permanent residency.
- Required Documents: Applicants will need to provide a valid passport, proof of relevant work experience, educational certificates (Bachelor’s degree), and any additional qualifications (such as CPR and WHMIS certificates). An approved Labor Market Impact Assessment (LMIA) may also be necessary, depending on the applicant’s country of origin.
- Application Process: After securing a job offer from Banff Sunshine Village, candidates must apply for a Canadian work permit via the Government of Canada’s immigration website. This process includes submitting documentation, undergoing background checks, and completing any health screenings if required.
Working in Canada under a sponsored visa is an excellent step towards professional growth, offering individuals the chance to experience life and work in a world-renowned destination.
How to Apply
If you are an experienced and motivated housekeeping professional ready to elevate your career, here’s how you can apply for the Executive Housekeeper role at Banff Sunshine Village:
- Email Application: Submit your resume and cover letter, including references attesting to your experience, to aprusakiewicz[at]skibanff.com. Ensure the subject line clearly states the job title.
- Screening Questions: Answer the following questions in your application to help the hiring team assess your suitability:
- Are you legally able to work in Canada?
- Are you willing to relocate to Banff, AB?
- Do you currently reside near the advertised location?
- Do you have previous experience in a housekeeping or hospitality management role?
- Follow-up: After submitting your application, follow up with the hiring team to confirm receipt and inquire about the next steps.
Additional Information
As an employer, Banff Sunshine Village fosters a work environment focused on teamwork, growth, and quality service. Located in a stunning mountain setting, this ski resort offers more than just a job; it provides a unique lifestyle. The Executive Housekeeper role provides hands-on experience in an industry-leading resort, offering a blend of management, organization, and guest interaction. The work setting includes overseeing 50-100 rooms, with no option for remote work, allowing candidates to immerse themselves fully in the resort experience.
Application Deadline
The deadline to apply for the Executive Housekeeper position is November 12, 2024. As this is a sought-after role, applicants are encouraged to submit their applications as soon as possible. This is a rare opportunity to work in one of Canada’s most beautiful destinations with a reputable employer known for prioritizing employee well-being and career growth.
Take the next step in your career journey by applying for the Executive Housekeeper role at Banff Sunshine Village. Don’t miss the opportunity to join a team that values excellence, safety, and quality service in a resort destination admired worldwide.